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The Latest Trends in Global Working via Video and Remote Work: A Comprehensive Overview

T he global work landscape has undergone dramatic shifts over the past few years, with remote working and video conferencing at the heart of these changes. As organisations adapt to new realities, they are embracing technological advancements and evolving workplace strategies to accommodate the growing demand for flexibility and efficiency. In this article, we explore the [...]

A turn-around assignment with a Contact Center has been completed

The assignment with our customer Swedavia regarding the Customer Service Center was completed in 2017-01, and at that time, the assignment had been ongoing for 20 months.The result exceeded the customer's expectations, and our consultant also felt that the assignment was meeting the expectations set by the company.Capacia also felt proud to partner with Experis [...]

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