Change Management-arkiv - Capacia Group

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A turn-around assignment with a Contact Center has been completed
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A turn-around assignment with a Contact Center has been completed

Change Management, Customer Service, Leadership, Management Consultant, Projects

A turn-around assignment with a Contact Center has been completed

The assignment with our customer Swedavia regarding the Customer Service Center was completed in 2017-01, and at that time, the assignment had been ongoing for 20 months.The result exceeded the customer's expectations, and our consultant also felt that the assignment was meeting the expectations set by the company.Capacia also felt proud to partner with Experis [...]

By Mats Kallmyr|2024-05-27T13:12:00+10:00January 31st, 2017|Change Management, Customer Service, Leadership, Management Consultant, Projects|0 Comments

Research over five years has come to fruition
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Research over five years has come to fruition

Change Management, Innovation Management, Leadership

Research over five years has come to fruition

Our Management Consultant Mats has been researching innovation and change management since 2012. Now it is ready and we of course congratulate you on the Master appointment.

By Mats Kallmyr|2024-05-27T12:27:43+10:00July 2nd, 2015|Change Management, Innovation Management, Leadership|0 Comments